Doczo hospital companion walking with an older couple along a hospital corridor in Kochi

Ernakulam

Hospital Assistance in Kochi

A trained, verified hospital companion or bystander for appointments, hospital stays, admission, and discharge in Kochi — support for your loved one when you can’t be there.

Half day (4 hours) ₹600
Male or female bystander on request

Prefer to call? +91 83019 80000

Support when you can’t be there

When you can’t be there for a hospital visit in Kochi, a Doczo hospital companion can be. From a follow-up at Aster Medcity or Lisie Hospital to a long stay at Amrita, we arrange a trained companion or bystander across Ernakulam and the wider Cochin area, help with admission and discharge, and keep the family updated.

A trained, verified hospital companion or bystander, male or female on request
Support for appointments, hospital stays, admission, and discharge
Help with registration, paperwork, insurance, billing, and the pharmacy
Updates for the family on what the doctor said and what happens next

Our hospital assistance services

Book one on its own, or combine them for a hospital stay from admission to discharge.

Hospital Visit Assistance
A hospital companion for outpatient appointments, follow-ups, tests, and scans.
- Help arranging appointments and follow-ups
- Going with your loved one to the consultation, tests, and scans
- Support through registration, waiting, billing, and the pharmacy
- An update for the family on what the doctor said
Hospital Bystander Support
A trained, verified bystander who stays with your loved one during a hospital stay.
- Day, overnight, and 24-hour shifts
- A male or female bystander on request
- Company and practical help at the bedside
- Regular updates for the family
Hospital Admission Assistance
Support on admission day, so your loved one is not managing forms and queues alone.
- Registration and admission paperwork
- Insurance and TPA approvals
- Settling in to the ward or room
- An update for the family once they are admitted
Hospital Discharge Assistance
Help on the day your loved one leaves hospital, from the final bill to the journey home.
- Discharge paperwork, insurance and TPA formalities, and the final bill
- Collecting medicines, reports, and the discharge summary
- Getting home safely, with transport booked if you need it
Care at home after discharge in Kochi

Not for emergencies. Hospital assistance is arranged for planned appointments, hospital stays, admissions, and discharges. In a medical emergency, call 112 or go to the nearest emergency department.

Hospital assistance charges

Fixed charges per visit or shift, for companions and bystanders alike.

Half day
Up to 4 hours
₹600
Outpatient appointments, tests, and scans
Full day
Up to 8 hours
₹1,000
Longer visits, procedures, admission, or discharge
24 hours
Including the night
₹1,500
A bystander through a hospital stay, day and night

A short visit, such as a single outpatient appointment, is charged as a half day.
Extra waiting time beyond the included hours is ₹200 per hour.
We can book transport for the journey. It is charged separately, at actual cost.
Visits normally run between 8 AM and 6 PM. For nights, choose the 24-hour shift.

Meeting point, transport, and hours

Where we meet: At home, to travel to the hospital together, or at the hospital itself — whichever suits your loved one.
Transport: We can book transport for the journey there and back. It is charged separately, at actual cost.
Hours: Visits normally run between 8 AM and 6 PM. Bystanders are available for overnight and 24-hour shifts.
Who comes: Trained, verified companions and bystanders. Ask for a male or female bystander when you book.

What families say

Reviews from families who booked home care through Doczo.

“My parents live in Kakkanad and I work in Bengaluru. For my father’s follow-ups at Aster Medcity, a companion goes with him and I get a summary on WhatsApp afterwards.”
Meera J.
Kakkanad, Ernakulam
“During my mother’s week at Amrita, the bystander gave us real peace of mind. We could go to work knowing someone was with her at night.”
Thomas P.
Edappally, Ernakulam
“The discharge at Lisie Hospital went smoothly. The companion sorted the TPA formalities and booked a cab home, and the charges were exactly as quoted.”
Sabitha N.
Kaloor, Ernakulam

Getting started in Kochi

1
Tell us what you need
Share the hospital, the dates, and whether it is an appointment, a hospital stay, an admission, or a discharge. Our care team calls back to confirm the details and the charges.
2
We arrange a companion or bystander
We assign a trained, verified companion or bystander and agree where they meet your loved one — at home, to travel together, or at the hospital.
3
Support on the day, and updates after
They stay with your loved one through the visit or shift and help with registration, paperwork, and the pharmacy. The family hears what the doctor said and what happens next.

Frequently asked questions

Which hospitals in Kochi do you cover?

We support patients at hospitals across Kochi (Cochin) and the wider Ernakulam district, including Amrita Hospital, Aster Medcity, Lisie Hospital, Rajagiri Hospital, and VPS Lakeshore. Tell us the hospital when you book and we will confirm the arrangements.

Can I request a male or female bystander?

Yes. Our hospital bystanders are trained and verified, and you can ask for a male or female bystander when you book. They stay with your loved one during the shift and keep the family updated.

Do you provide overnight bystanders?

Yes. Choose the 24-hour shift (₹1,500), which includes the night. For a longer hospital stay, you can book it for as many days as you need.

How much does hospital assistance cost in Kochi?

Charges are fixed: ₹600 for a half day (up to 4 hours), ₹1,000 for a full day (up to 8 hours), and ₹1,500 for 24 hours including the night. A short visit, such as a single outpatient appointment, is charged as a half day. Extra waiting time beyond the included hours is ₹200 per hour, and transport we book for you is charged at actual cost.

Can you help with hospital admission and discharge?

Yes. On admission day we help with registration, paperwork, and insurance or TPA approvals. On discharge day we handle the formalities and the final bill, collect medicines, reports, and the discharge summary, and get your loved one home safely. If care is needed at home afterwards, we can arrange nursing, physiotherapy, or elder care.

Where will the companion meet my loved one?

Either at home, to travel to the hospital together, or at the hospital itself — whichever suits you. We can also book transport for the journey, charged at actual cost.

Can I arrange hospital assistance in Kochi from abroad?

Yes. Book online or on WhatsApp from anywhere. Share the hospital, the dates, and a contact person near your loved one, and we will update you after every visit or shift, whatever your time zone.

Is this an emergency service?

No. Hospital assistance is arranged for planned appointments, hospital stays, admissions, and discharges. In a medical emergency, call 112 or go to the nearest emergency department.

Hospitals we coordinate with in Kochi

Our companions and bystanders support patients at hospitals across Kochi, including these. Tell us the hospital when you book and we will confirm the arrangements.

Areas we cover in Kochi

We arrange hospital assistance across Kochi (Cochin) and the wider Ernakulam district, including the localities below. A companion can meet your loved one at home and travel with them, or meet them at the hospital.

Kakkanad
Edappally
Kalamassery
Marine Drive
Tripunithura
Kaloor
Vyttila
Panampilly Nagar
Aluva

Arrange hospital assistance in Kochi

Fill in your details for hospital assistance in Kochi. Our team typically responds within one business hour.

Prefer to talk now?

+91 83019 80000

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